How can we help you?

Orders

There are many ways to get in touch with ArtBlot. Deep meditation sort of worked, once. For better results try sending us eMail or a WhatsApp message.

eMail on care@artblot.in

WhatsApp/Call us (+91) 97426 81999

We accept all major debit and credit cards. We also accept the payment through Net-banking as well.

Once you successfully place your order, you will receive a confirmation email with details of your order and your order ID.

You’ll receive another email once your order is shipped out. All you have to do then is, sit back, peace-out and wait for your awesome product(s) to arrive!

In case there is a failure in payment, please retry and keep the following things in mind:

  • Please confirm if the information you’ve provided is correct i.e. account details, billing address, and password (for Net Banking); and that your internet connection wasn’t disrupted during the process.
  • If your account has been debited even after a payment failure, it is normally rolled back to your bank account within 10 business days. For any further clarification, you can email us at care@artblot.in
  • As a first step, kindly check your bank account to ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 10 business days.
  • For any other assistance/ issues you can write to us at care@artblot.in or WhatsApp/Call us (+91) 97426 81999

Shipping

Payments made via our secure payment gateway using Netbanking / Debit / Credit Card then shipping is free of cost within India.

An additional handling charge of INR 95(only) is applied for Cash On Delivery orders.

We like to give our customers the flexibility of paying cash on delivery but we have to pay our courier an extra fee for all cash on delivery (COD) orders. Hence an extra COD charge is added only when you choose cash as your method of payment.

There are no extra fees if you use credit/debit card, Net-banking and UPI.

Currently we don’t accept international orders.

Orders in India are typically delivered in 2-5 business days in metros, and 4-7 business days for the rest of India.

Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).

You can track your order once it has been dispatched from our warehouse. An email and SMS will be sent with a link.

Here’s the link to track your orders.

Bangalore : Delhivery

Rest of India : FedEx

Undelivered :

For prepaid orders, if our courier partners are unable to deliver the product and they send it back to us, we will initiate a refund. We will require 10-12 business days to initiate refund.

Damaged :

In the case of a flaw or damage to the item, please take a picture and email it along with your request to care@artblot.in. We will require 7 business days from our approval of your request to get the replacement item to you. You will not be charged for the shipping of the replacement item.

Returns / Exchanges

  • Customers can exchange/ return their order within 10 days after an order has been delivered.
  • All items must be in unused condition with all original tags and packaging intact.
  • Email us care@artblot.in. Subject : Returns/Exchange. Explain your reason behind return/exchange and attach us few photographs of the product.  You will also receive an email confirmation from us as well.
  • We have reverse pickup facility. Our courier partner will pick up the product.
  • After we receive your courier and perform all the necessary quality checks, we will initiate Exchange/Return.
  • Defective products need not be sent back to us, unless confirmed by the Customer Care team. If you have received a defective product, send us images at care@artblot.in and we will get back to you.
  • We will require 14 business days to get the replacement to you.
  • Please note : In any case if either tags, packaging or the tees are damaged or washed,  we are unable to proceed with the refund.

Yes. You can write us an email to care@artblot.in within 24 hours after ordering. We shall refund the amount within 5-7 business days.

If you have any further questions about the return/exchange policy then please contact us at Care@artblot.in

We don’t initiate refund unless the products are :

  1. Flawed or Damaged.
  2. Undelivered.
  3. Defective/Wrong product.

Cancellations – If the order is cancelled before shipped, the refund will be done to your bank account and will reflect within 7-10 business days. If a cancellation is required after the product is shipped, we will provide a bank refund upon request, after the package reaches back to us.

Defective/ Damaged in transit – Once confirmed by the Customer Experience Team the refund will be provided to your bank account and will reflect within 7-10 business days.

Wrong/ Missing products – We can either ship out the product(s) (if available in stock at the time) or a refund into the bank account.

  • We update our customers via email once we initiate the refund procedure.
  • Bank refunds will take 7-10 business days

Clothing

Details on our Size & Fit page for each of our products.

We recommend turning them inside out and machine or hand washing on cold. Do not Iron on the print.

Currently we do not. All of our products are available online or at our trade shows.

T-Shirts-  We’ve searched our fine nation for the finest premium cotton T-shirts, Bio-washed. These t-shirts feel soft and comfortable from the first wear.

  1. Premium Cotton Tees, Bio-washed.
  2. 180 GSM Regular Crew neck fit.
  3. Fine Ribs & Double Stitched.

All of our shirts are printed with water-based screen printing method which leaves an extremely soft print.

We offer sizes Small to 2XL. More Sizes to pop-in soon

Arblot primarily sells online. But we are more than happy to make new friends and partner with them. If you think Artblot fits well with your store / catalogue, send us a proposal via email to contact@artblot.in

Email us at contact@artblot.in to inquire about us selling at your next event.

 

Customer Care :

(+91) 97426 81999 (Call or WhatsApp)

Email us : care@artblot.in